Online shoppers are here to stay
It is already the fourth month of 2017. By now, the total number of internet users worldwide has reached 3.5 billion from which 40% have bought at least one thing online. Or in plain numbers, that means that at this moment there are more than 1.4 billion customers worldwide available to be attracted by the e-commerce players in the market. And those numbers are about to rise as marketers everywhere are doing everything they can to get the piece of the online shopping pie. As e-Commerce itself is rapidly growing, marketers are using all possible forms of marketing channels and techniques to stand up against the already large competition and get more customers to shop their brands. But this refining of the e-Commerce marketing is constantly making customers even harder to win.
It’s all about the user experience
As it grows, the market becomes more innovative increasingly technology friendly. With all those new means, like VR for example, not only that attract new customers, but they boost their engagement, creating an extraordinary user experiences. And customers really care about that. Companies and brands working in line with behavioral trends and following the consumers instead the otherwise will easily succeed in their e-Commerce marketing planning. Knowing the customers, not only current but potential ones as well and integrating their behaviors into the planning will be beneficial for both sides. For example, knowing that nowadays 51% of Americans prefer online shopping rather than in-store — number that rises to 67% for Millennials and 56% for Gen Xers will help you in your further positioning if you’re delivering in the US market.
The megatrends in e-Commerce
Looking at the numbers, one can easily conclude that brands without online stores are doomed to disappear. Starting from the fact that 2017’s customers owns at least 3 devices – smartphone, tablet, and computer, they expect quick, easy, and, above all, user friendly online shopping experience. So make this your starting point in the planning. Brands will need to be both aware of and benefit from the latest trends in ecommerce. To make it easier, we’ve identified several e-Commerce trends for 2017 to be taken into consideration in order brands to ensure both online and in-store sales growth.
Other important marketing channels to focus your eCommerce in 2017: